What SQIM has to offer?
SQIM support services. We are dedicated to ensure that our clients receive quality workmanship and support.
We offer a variety of services and customized solutions to our clients. We realize the meaning of time management, therefore we guarantee a 24 hour response time, and high priority calls with be dealt with in the 3rd hour of the call being logged.
Below find a brief overview of what we offer:
- Managed Services
- Networking and Support
- Basic PC operational training for staff
- Desktop / Systems Management
- General Support
- Preventative Maintenance
- Anti-virus Solutions
- IT product supplies
- Security and Access Control
With our managed services, our clients have the opportunity to experience a stress free IT infrastructure environment. There are various support structures available and can be customized according to your exact requirements.
SQIM Services include the cleaning of computer equipment, hardware and software inspections and assisting with any computing requirements. We also provide monthly status reports for your reference when needed.
SQIM supply, install and maintain networking infrastructures and security.
- Network security
- Wireless equipment
- Access points
We can provide you with a Service Level Agreement tailored to your requirements.
SQIM provides no-effort, unlimited telephonic support and assistance for Managed Services, including remote support.
Computers offer limitless possibilities in what they can help accomplish. Unfortunately along with limitless possibilities come limitless problems that can occur. While many problems are minor, some are not and some require an experienced individual to help work through them and correct the issue. We are experts with computers and technology and can assist you with almost any problem or issue.
Here are just some of the general PC issues we can assist with:
- Computer is running slow. Programs taking long to load. Slow system start-up
- Errors and “Blue Screen of Death” issues
- Any type of software installation
- Any type of software un-installation or removal
- Software usage – “How do I…?” type questions
- CD / DVD Burning & Copying
- Updating or replacing device drivers for hardware
- Resolving hardware conflicts
SQIM provides preventative maintenance and care at high standards. We can monitor, manage and prevent system failures before they occur or reach critical level. No matter what efforts are taken, computers will still malfunction, laptops will break down, servers will go offline, networks will become unavailable etc. at times you least expect. All of these problems can be turned away and kept to very minimum by keeping up with regularly scheduled preventive maintenance activities.
Oftentimes even basic maintenance such as backup of critical data, critical software updates and hardware components cleaning can become very time-consuming or difficult for an average computer user. Therefore SQIM provides preventive maintenance service programs to address the needs of home users or businesses that do not have qualified staff.
Knowing the importance and impact of security in your environment, we can advise on the best solution to suit your exact requirements.
With SQIM as your IT Partner, we will supply you with all your IT requirements, i.e. hardware, software, peripherals, conferencing material and a whole lot more. One of the advantages of having SQIM as your IT Service Provider is that our clients enjoys top preference and lower market prices on big orders.
We offer a variety of options on security and asset control including on site assessment, recommendations and installation. For SQIM it is not only about providing and installing the product, or securing an area. It is about having part in securing our clients, and knowing they can rely on us.